Medical Interpreter Candidate

I support Wellcare members with questions related to Medicare Part D Prescription Drug Plans. I provide information about prescription costs, medication coverage, benefits, and available plan details.

I communicate insurance and prescription-related information clearly while maintaining service quality and professional customer communication standards.

I managed commercial, administrative, and customer experience operations across four branches. I also led the operational opening and launch of a fifth strategic location.

I coordinated logistics, brand standards, employee onboarding, training, KPI monitoring, inventory control, and supply-chain activities.

I managed commercial accounts involving critical customer cases and resolved complex technical and operational issues in a fully remote environment.

I supported customer retention and satisfaction through clear communication and omnichannel customer support.

I coordinated requests from Operations and Management, including KPI tracking, inventory analysis, and supplier comparisons.

I prepared operational reports and supported cross-functional business requirements.

I designed and executed commercial strategies to achieve sales and revenue targets. I prepared budgets, forecasts, and profitability reports.

I led and developed commercial teams while managing B2B negotiations and customer-retention initiatives.

I managed nationwide commercial operations and supervised up to 82 promoters across Peru.

I coordinated retail execution with major department stores and monitored campaign performance.

I supervised six retail stores and teams of 40 to 50 employees. I managed sales, inventory, daily operations, staffing coordination, and commercial performance indicators.

I supported operations across more than 14 cities in Peru and ensured effective retail execution.

Currently pursuing a degree in Law.

Graduate in Hotel Management.