I am a Computer Science graduate and IT Support Technician with hands-on experience supporting computer users, maintaining hardware, and troubleshooting network connectivity issues.
I have practical telecommunications experience in fiber-optic cable installation, cabling maintenance, connection-failure investigation, and preventive inspections. I take a structured approach to identifying faults and supporting service restoration.
I have also supported educational and public-access computing environments by maintaining ICT equipment, assisting users with routine technical issues, and providing introductory computer-use guidance.
My technical background includes computer operations, Microsoft Word, Microsoft Excel, internet applications, basic programming, cybersecurity fundamentals, security awareness, cybersecurity architecture, and AI fundamentals.
I have completed professional training in cybersecurity and related technology areas. I bring strong problem-solving, customer service, communication, teamwork, adaptability, and time-management skills to IT support roles.
I am interested in opportunities where I can contribute to end-user support, network maintenance, technical troubleshooting, and cybersecurity-focused operations.
Installed and maintained fiber-optic cabling supporting telecommunications and network connectivity services.
Investigated connection failures, identified potential cable and equipment faults, supported restoration activities, and performed routine preventive inspections to improve service reliability.
Guided students through introductory computer studies and practical computer-use activities.
Maintained school computers and ICT equipment, resolved routine user issues, and provided day-to-day computer-related support to school staff.
Troubleshot common computer-use issues for customers and explained practical steps for resuming their work.
Provided basic computer-use guidance to users with varying technical experience and handled routine computer operations and administrative support in a public-access IT environment.
B.Sc., Computer Science
Bachelor of Science in Computer Science.
National Diploma, Computer Science
National Diploma in Computer Science.
Senior Secondary School Certificate
Senior Secondary School Certificate.
Junior Secondary School Certificate
Junior Secondary School Certificate.
First School Leaving Certificate
First School Leaving Certificate.
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