I am a versatile WordPress and WooCommerce developer and IT support professional with experience building, customizing, troubleshooting, and maintaining websites and online stores. I focus on delivering reliable, responsive, and user-friendly digital solutions for clients.
I have hands-on experience resolving WooCommerce checkout issues, plugin conflicts, website crashes, and general technical problems. I also apply SEO practices and performance improvements to strengthen clients’ online visibility and website functionality.
Alongside web development, I provide IT support to individuals and community members. I diagnose hardware and software issues, assist users with email and social media account creation, password recovery, internet navigation, and basic computer use.
My documentation and customer-service background has strengthened my communication, patience, accuracy, and ability to work under pressure. I am comfortable supporting non-technical users, preparing and formatting documents, and managing urgent client requests with professionalism.
I am reliable, adaptable, and committed to continuous learning in web development, IT support, and customer service. I enjoy solving practical problems, sharing knowledge, and helping clients achieve dependable results.
I assist community members with computer issues and explain technical solutions clearly to non-technical users.
I diagnose and resolve hardware and software problems while providing dependable, client-focused IT support. This work has strengthened my communication, empathy, troubleshooting, and customer-service skills.
I helped customers create email and social media accounts, send emails, recover passwords, and navigate the internet.
I provided one-on-one assistance to users with varying levels of computer knowledge, building patience, clear communication, and customer-support capabilities.
I prepared, typed, edited, and formatted academic assignments, business projects, and official documents with accuracy and attention to detail.
I managed demanding and urgent client requests, used Microsoft Office tools and IT troubleshooting to streamline documentation work, and consistently delivered work on deadline.
I design and customize responsive WordPress and WooCommerce websites, creating smooth user experiences and functional online stores.
I resolve checkout errors, plugin conflicts, website crashes, and other technical issues. I also improve website visibility and performance through SEO-focused optimization and reliable project delivery.
I develop and maintain custom WordPress websites for clients across different needs and industries.
I manage end-to-end development activities including theme customization, plugin integration, performance optimization, and delivery of responsive, user-friendly interfaces.
I provided basic computer literacy training for adults and seniors through remote sessions.
I supported learners with device setup, internet navigation, and online safety, adapting explanations to their technical confidence and learning needs.
IT Science Web Developer, IT Science and Web Development
Completed IT Science Web Developer studies with an Excellent score.
Ordinary Levels Certificate
Obtained the Ordinary Levels Certificate with an Average score.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
