Rafael Gonçalves Dias
Rafael Gonçalves Dias

Sales and Business Development Professional

Open to offers · Member since 8 Nov 2026
Location
Natal, Brazil
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am a sales and business development professional with more than 10 years of experience in consultative sales, lead generation, customer relationship management, and commercial negotiations. My background includes automotive sales, insurance, financial markets, and optical services.

I build sales opportunities through outbound prospecting, telephone outreach, follow-up, partnerships, and customer referrals. I am experienced in guiding customers through the full sales cycle, from initial contact and needs assessment to proposal presentation, negotiation, closing, delivery, and post-sales support.

As the Founder and Sales Operations Manager of Kollaborah, I develop local business partnerships, coordinate community vision-care events, manage sales representatives, and oversee customer relationships, payment arrangements, and sales operations.

I have strong experience using CRM processes to maintain customer records, manage financing and insurance documentation, track sales activity, and identify cross-selling and upselling opportunities. I also bring analytical decision-making and risk-management experience from independent financial market trading.

I am open to remote opportunities where I can contribute my sales, business development, customer service, and operational coordination capabilities. I communicate in Portuguese and have limited working proficiency in English and Spanish.

Skills

21 capabilities

Experience

Career history

Founder & Sales Operations Manager Kollaborah

Founded and manage sales operations for an optical services and eyewear sales business. Develop business opportunities through community outreach and partnerships with local organizations.

Plan and coordinate community-based vision-care events and eyewear sales activities. Manage freelance sales representatives, administrative and logistical support, customer relationships, negotiations, payment arrangements, and post-sales activities.

Personally conduct vision examinations as part of the services offered during community events.

Independent Financial Markets Trader Self-employed

Conducted independent trading activities in Brazilian financial markets using personal capital. Analyzed market behavior, price movements, and trading opportunities.

Applied risk-management principles to trading decisions and developed analytical, decision-making, and discipline skills in a fast-paced financial environment.

Automotive Sales Consultant Kurumá Toyota

Provided consultative sales services to customers interested in purchasing new and used vehicles. Presented vehicles, supported negotiations, and assisted customers with purchase decisions.

Built customer relationships and provided service, follow-up, and support throughout the sales and purchasing process.

Automotive Sales Consultant Grupo Lider

Generated sales opportunities through outbound prospecting, customer follow-up, and leads from the dealership service department. Presented vehicles, negotiated commercial proposals, and supported customers through the purchasing process.

Applied cross-selling and upselling techniques, managed customer information and financing documentation in CRM tools, and provided vehicle delivery and after-sales support.

Insurance Sales & Administrative Assistant Sicoob Espírito Santo

Conducted outbound prospecting and inside sales activities by telephone for insurance products. Analyzed customer profiles and prepared insurance quotations.

Identified upselling opportunities based on customer needs and maintained customer information and sales records in CRM systems.

Automotive Sales Consultant Grupo Lider

Generated automotive sales opportunities through outbound prospecting, customer follow-up, and dealership service department referrals. Presented vehicles, negotiated proposals, and assisted customers throughout the purchasing process.

Used cross-selling and upselling techniques, managed customer and financing information in CRM systems, and provided vehicle delivery and after-sales support.

Automotive Sales Consultant Kurumá Toyota

Prospected potential customers through outbound calls and service department referrals. Conducted consultative vehicle sales, product presentations, and commercial negotiations.

Identified cross-selling and upselling opportunities, supported financing applications and vehicle delivery, provided after-sales service, and maintained customer and sales activity records in CRM systems.

Insurance Sales Representative Elo-Minas Corretora De Seguros

Prospected potential customers through outbound phone calls and email campaigns. Conducted inside and field sales activities for insurance products.

Analyzed customer needs, prepared insurance quotations, identified upselling opportunities, maintained customer relationships, and updated sales activities in CRM systems.

Education

Learning history

CNA+

English Language Course, English Language and Literature

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