Nacilene Maria
Nacilene Maria

Customer Service Representative

Open to offers · Member since 8 Nov 2026
Location
Rio de Janeiro, Brazil
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Freelance
Experience level
Mid

About

Professional summary

I am an organized, proactive, and communicative professional with experience in customer service, sales, reception, and education support.

I have worked directly with customers in retail, reception, telemarketing, and contact center environments. I am comfortable assisting people, answering questions, and contributing to a positive customer experience.

I am experienced in remote, task-based work and can work independently while following instructions, guidelines, and deadlines. I have participated in AI-related online projects through Outlier and digital testing projects through uTest.

I bring strong organizational skills, clear communication, teamwork, and attention to daily operational needs. I adapt well to structured routines and work environments that require responsibility and consistency.

I am based in Rio de Janeiro, Brazil, and am interested in remote opportunities where I can apply my customer service and task-based project experience.

Skills

6 capabilities

Experience

Career history

Early Childhood Education Teacher I EDI Celso de Almeida Chaves

Supported the daily classroom routine and learning activities for early childhood education students.

Helped maintain a safe, welcoming, and organized environment for the class.

Receptionist Instituto de Beleza

Welcomed clients and supported daily reception operations.

Handled customer service activities and assisted with day-to-day client needs.

Sales Associate Di Santinni

Provided customer service and assisted customers with product selection.

Helped organize and maintain the sales floor.

Telemarketing Operator Atento

Handled customer service interactions in a contact center environment.

Supported telemarketing and customer contact activities while following operational procedures.

Online AI-Related Projects Contributor Outlier

Participated in remote, task-based projects related to artificial intelligence.

Worked independently while following project instructions and completing assigned tasks.

Digital Testing Projects Contributor uTest

Participated in remote digital testing projects and task-based online activities.

Completed project tasks according to provided guidelines and requirements.

Education

Learning history
No education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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