Operations and Administrative Professional

Managed daily office operations, equipment maintenance, facility records, and administrative documentation to support efficient workflow and compliance with healthcare regulations and privacy standards.

Acted as a liaison between departments and external stakeholders, handled inquiries and issue resolution, coordinated reports, negotiated contracts to reduce costs, and analyzed administrative and clinical data for management decision-making. Organized health programmes and outreach activities while supporting other teams.

Coordinated curriculum implementation using innovative learning activities, contributing to a 30% improvement in learning outcomes. Managed four teams and supported communication between the coach and fellows, contributing to improved learner outcomes.

Mentored and coached more than 50 learners, led an Eco Club focused on recycling, pollution, and climate change awareness, co-facilitated monthly training sessions, and delivered a parent empowerment project that increased learner attendance by 25%.

Supported document management and coordination between senior executives, contributing to a 15% improvement in project efficiency.

Improved administrative processes through effective meeting arrangements and operational support for colleagues.

Coordinated virtual event logistics, including technical setup, participant inquiries, and troubleshooting for more than 50 virtual attendees.

Supported the formatting and editing of over 20 conference papers to facilitate successful conference delivery.

Maintained accurate organizational records and supported administrative documentation.

Managed training and meeting arrangements for the organization.

Top 1% of graduating class

Second Class Honours (Upper Division).