Oluwanifemi Akinola
Oluwanifemi Akinola

Customer Service Representative

Actively looking · Member since 9 Nov 2026
Location
Ile-Ife, Nigeria
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a customer-focused and organised final-year French student with experience supporting customer engagement, online communication, administrative tasks, and day-to-day operations.

I communicate clearly and professionally in written and verbal interactions. I enjoy helping people, listening carefully to questions, and sharing accurate information in a polite and timely manner.

My experience includes responding to online community messages, coordinating content submissions, supporting events, and maintaining an organised professional presence across social media channels.

I have also provided administrative, teaching, and library support, including documentation, scheduling, record organisation, internal communication, and student-facing assistance.

I work well in multicultural team environments and bring attention to detail, adaptability, time management, and problem-solving to assigned tasks. I am willing to learn customer service procedures, CRM software, and business phone systems.

I am fluent in English and Yoruba, have intermediate French proficiency, and have completed training in Google IT and professional virtual assistance.

Skills

14 capabilities

Experience

Career history

Volunteer Togo Mall

Supported daily operational activities and assisted team members with assigned tasks in a multicultural environment.

Helped with customer-facing activities, communicated professionally and helpfully with people, and assisted with events as needed.

Social Media Coordinator Ballers Zone

Responded to online community messages and shared information with members in a timely and organised manner.

Coordinated content submissions, promoted upcoming events, supported audience engagement, and helped maintain a consistent professional brand presence across social media posts.

Administrative, Teaching, and Library Support Staff Anchor Kiddies Palace

Provided administrative support through documentation, scheduling, internal communication, and organised record management. Maintained library resources for students and staff.

Supported classroom learning activities, communicated with students during tasks, and assisted with school events and other administrative responsibilities.

Volunteer Association Vegan

Supported association activities and collaborated with team members to complete assigned tasks.

Contributed to volunteer activities during a one-week engagement.

Education

Learning history

Obafemi Awolowo University

Bachelor of Arts, French

Final-year student in the Faculty of Arts pursuing a Bachelor of Arts degree in French. Expected to graduate in December 2026.

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