Sales & Business Development Professional

I define requirements and business logic for internal digital products at a remote digital marketing agency. I managed the development and testing of an AI-powered outreach-results tool that reduced manual email handling by approximately 70%, saving around 25 hours per week.

I designed an AI-assisted landing page production workflow that reduced delivery time from one to one-and-a-half weeks to approximately one day. I also created a customer support knowledge base with more than 40 articles and configured end-to-end support workflows, enabling approximately 75% of incoming questions to be resolved without human involvement.

I led the customer dashboard redesign by benchmarking competitors, identifying feature gaps, and improving the UX. The updated dashboard increased registrations by 20%.

I generated approximately $40K in monthly personal sales revenue while consistently meeting sales targets in the market research sector. I owned the full B2B sales cycle, including self-sourced prospecting, discovery calls, presentations, closing, and post-sale follow-up.

I used LinkedIn and cold email for outbound prospecting and tracked pipelines in HubSpot and Salesforce. I conducted approximately 25 client calls per month and closed 5 to 10 new B2B deals by matching customer needs with market research services.

I developed long-term customer relationships through ongoing communication and commercial discussions, contributing to repeat business.

I consistently met a $10K monthly sales target and generated approximately $15K in monthly sales through product presentations and consultative selling of wellness products. I presented and sold products to 30 to 40 customers per week, identifying customer needs, answering questions, and managing post-sale communication.

I onboarded and mentored four sales colleagues in product knowledge and sales techniques. The colleagues I trained achieved their sales plans within two months.

Professional certification in UX design.