I am a product leader with more than 15 years of experience in financial services and payments across Argentina and Paraguay. I specialize in digital products, payment ecosystems, card issuing and acquiring, and transactional solutions.
I lead multidisciplinary product teams and combine strategic product vision with hands-on execution. My experience includes roadmap definition, prioritization, delivery management, metrics-based decision-making, and collaboration with technology, operations, and business stakeholders.
I have contributed to major payment initiatives, including interoperable QR payments, NFC payments, digital remittances, issuer checkout, corporate cards, and credit-card portfolio integrations. My work has supported product growth, customer-experience improvements, and modernization of financial services.
At Ueno Bank, I lead payment and credit-card product squads and product professionals. I have helped drive market-leading card issuance and QR-payment adoption in Paraguay while evolving the bank's digital payments ecosystem.
I am experienced in leading cross-functional teams, developing product managers, and translating business opportunities into scalable financial products. I am also interested in applying artificial intelligence to streamline product-management processes and accelerate digital product development.
Lead six squads focused on credit cards and payments, managing a team of nine product professionals including Product Managers, a Senior Product Manager, and Product Analysts.
Own product strategy, roadmaps, prioritization, delivery, and coordination across technology and business teams. Support the expansion and modernization of Ueno Bank's payment and card ecosystem.
Managed and developed digital payment products across Ueno Bank's financial ecosystem. Defined and executed payment product roadmaps and prioritized the evolution of digital payment solutions.
Coordinated initiatives with technology, operations, and business teams to improve transactional experiences and contribute to financial-services transformation and modernization.
Managed and evolved digital products within Ualá's payments ecosystem, with a focus on simplifying financial transactions and improving user experience.
Developed transactional features, prioritized initiatives, defined product roadmaps, and coordinated cross-functional technology and business teams. Managed bill-payment and QR-payment products.
Managed digital transactional products across cash in/out, accounts, and transfers. Supported the digitization of cash deposits and withdrawals and enhanced banking and virtual-account capabilities.
Developed and optimized Push and Pull transfer transactions while collaborating with engineering, business, and operations teams to improve transaction flows and customer experience.
Owned payment-method products in the card APIs and customer-support product team. Developed APIs to accelerate credit-card digital transformation, improve operational efficiency, and introduce new features.
Managed credit-card services for individual online banking and administered Visa and Mastercard licensing activities.
Developed acquiring, consumer and commercial credit-card, debit-card, and digital-payment products. Analyzed business performance indicators and improved card and acquiring processes.
Planned and monitored payment-method budgets, defined commercial policies and initiatives, and designed training for sales teams.
Coordinated and advised financial institutions on operational processes across electronic banking and payment businesses.
Supported domestic payment-business operations and worked with stakeholders to improve the execution of operational processes.
Coordinated and advised financial institutions on domestic operational business matters. Planned and led product and process implementations.
Identified internal and external process-improvement opportunities and managed communications related to operational processes.
Coordinated and supervised customer-service operations, ensuring service standards and operational objectives were met. Managed a team of 22 agents.
Monitored performance indicators, improved service processes, and led teams through coaching and motivation.
Held earlier roles in team supervision, operations, customer service, and sales.
Built foundational experience in commercial operations, client service, people supervision, and process execution.
Studies, Social Communication, Marketing and Advertising
Studies in Social Communication, Marketing and Advertising.
Professional Course, Finance for Non-Financial Professionals
Completed Finance for Non-Financial Professionals training.
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