Hamza Alkhatib
Hamza Alkhatib

Senior System Administrator

Actively looking · Member since 10 Nov 2026
Location
Amman, Jordan
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am a Senior System Administrator with more than 14 years of experience designing, deploying, maintaining, and securing enterprise IT infrastructure. My background covers Windows Server environments, Active Directory, Exchange, Microsoft 365, Azure, virtualization, storage, networking, and end-user support operations.

I lead IT teams and coordinate helpdesk, system, and network operations to ensure reliable support delivery across departments and locations. I have experience mentoring junior staff, assigning support tickets, evaluating performance, managing IT inventory, and preparing infrastructure for new offices and branches.

I have delivered infrastructure modernization and migration projects, including Azure-to-on-premises migration, Active Directory, DNS, DHCP, and Exchange upgrades, as well as Microsoft 365 migrations. I am experienced in planning and building physical data centers, server rooms, edge cabinets, and network infrastructure.

My technical expertise includes VMware vSphere, Hyper-V, SAN storage, firewalls, switches, routers, load balancers, backup platforms, Windows clustering, and endpoint security. I also support Windows and Linux workloads and help size application solutions for Kubernetes environments.

I focus strongly on security, business continuity, and operational resilience. I implement access controls, group policies, antivirus and endpoint protection, firewall-rule audits, backup retention policies, and disaster recovery testing to protect critical systems and data.

I also bring customer-facing consulting, project planning, budgeting, presales, documentation, and vendor coordination experience. I am committed to delivering practical, secure, and scalable IT solutions that align with business requirements.

Skills

24 capabilities

Tech stack & tools

Working toolkit

Development

Experience

Career history

Senior System Administrator Joacademy

Lead daily IT helpdesk, system administration, and network operations. Supervise staff, assign and track support tickets, mentor junior team members, and ensure timely technical support across departments.

Lead infrastructure projects including Azure-to-on-premises migration, Active Directory and Exchange upgrades, network and switch deployments, server-room setup, and edge cabinet implementation. Manage servers, storage, firewalls, domain controllers, DNS, DHCP, group policies, backups, endpoint protection, inventory, and disaster recovery procedures.

Senior System Administrator Avertra Corp

Designed and implemented Active Directory migrations, Azure AD, SCCM, Group Policy, DNS, DHCP, and server roles. Built a physical data center and deployed hardware, servers, SAN storage, switches, UTM firewalls, and load balancers.

Installed and administered VMware vSphere, vCenter, Cloud Foundation, Azure environments, Office 365, Jira Service Desk, and IT inventory systems. Supported customer infrastructure projects across Kubernetes, Windows, and Linux platforms, while monitoring servers, applications, user onboarding, and hardware repair operations.

System Administrator Lead LSS

Managed Microsoft operating systems, Windows Server 2012/2016/2019, Active Directory, Group Policy, Hyper-V, Exchange, and Office 365 environments.

Led migration initiatives for Active Directory, DNS, DHCP, and Exchange, including migration from Exchange 2013 to Office 365. Supported Windows failover clusters and SQL database clusters.

IT Infrastructure Lead FatRabbit

Led planning, design, installation, and configuration of UTM firewalls, switches, routers, servers, SAN storage, and tape libraries.

Developed backup and recovery solutions, IT budgets, cost-provisioning plans, Windows Server Active Directory migration plans, and Microsoft Exchange upgrade and migration plans.

IT Support Lead Jwico

Designed and supported physical data center environments, including power, cooling, alerting, firewalls, switching, routing, servers, SAN storage, and tape libraries.

Created backup and disaster recovery plans and provided IT budgeting, cost provisioning, consulting, auditing, and technical recommendations.

IT Infrastructure Lead Oxygen

Managed a service desk support team and contributed to presales activities, product-cycle planning, technical research, departmental policies, project delivery, and customer satisfaction KPIs.

Designed and configured data center systems, UTM firewalls, switches, routers, VoIP solutions, servers, SAN storage, tape libraries, and backup and disaster recovery platforms. Provided IT consulting, auditing, budgeting, and cost provisioning.

Network Engineer Texum - ME IT Infrastructure

Worked as an escalation engineer in a NOC environment, defining project scope, goals, and deliverables while performing site surveys and customer infrastructure assessments.

Supported Active Directory and Exchange migrations, designed Exchange Server, backup, firewall, and Windows solutions, and completed installation, configuration, testing, documentation, consulting, and customer satisfaction activities.

Education

Learning history

Al-Balqa University

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

Jobs Talent AI Tools Salaries
Menu