Senior Sales Manager

Worked as a Sales Manager in Barcelona.

Led commercial activities and supported the achievement of sales objectives.

Worked as a Sales Manager in Barcelona.

Managed sales activities, commercial performance, and business development initiatives.

Led, managed, and supervised sales teams, ensuring performance, professional development, and achievement of commercial targets. Defined sales strategies, coordinated sales initiatives, monitored KPIs, and identified improvement opportunities.

Led the creation of a B2C sales team, implemented technology to optimize sales processes and customer experience, and designed training and onboarding programs. Managed projects for GE Healthcare, Alfasigma, and HP Store across Spanish and EMEA markets, overseeing implementation, delivery, and closure.

Led and supervised B2B sales and after-sales teams to ensure operational excellence and customer satisfaction. Developed KPIs to guide sales and customer service strategies.

Implemented technological tools to improve sales and after-sales processes, increasing operational efficiency and supporting continuous performance improvement.

Led the development of B2B sales and after-sales teams, aligning operations with corporate objectives. Defined KPIs to measure team performance and effectiveness.

Implemented new communication channels to improve customer interaction and internal team management, while supporting team leadership and operational alignment.

Managed B2B support and IT support operations, ensuring continuous, high-quality 24/7 service. Developed technical support strategies tailored to business customer requirements.

Coordinated IT support activities, incident resolution, and maintenance quality improvements. Collaborated with other departments to align support objectives with business goals and promoted continuous learning within the support team.

Led B2B sales and after-sales teams to achieve commercial objectives and strengthen team cohesion. Developed and delivered training workshops to improve technical capabilities and customer service quality.

Coordinated continuous improvement of training processes and fostered a collaborative environment focused on knowledge sharing, innovation, and sales effectiveness.

Managed B2B market expansion in Spain, Italy, and France by identifying opportunities and establishing key business relationships. Led the development of sales and after-sales teams.

Defined and monitored KPIs, implemented CRM tools to optimize customer relationship management, and improved sales process efficiency.

Supported B2B sales management and execution of commercial strategies. Developed relationships with international clients to strengthen customer loyalty and satisfaction.

Contributed to international campaigns, sales performance monitoring, and tactical adjustments to meet commercial objectives.

Owned and operated a retail store in Barcelona, with full responsibility for business operations, financial management, budgeting, accounting, cost analysis, and profitability.

Designed commercial strategies, marketing campaigns, and promotions; led and trained employees; managed supplier relationships; and adapted product assortment based on market and consumer trends.

Bachelor of Science in Business.

Completed sixth-year high school studies. Group study leader focused on high performance.

Completed fifth-year high school studies with outstanding performance in standardized final exams.