I am a travel consultant with experience in international and domestic air ticketing, fare optimization, itinerary planning, and customer service. I specialize in helping travelers and agency partners find suitable flight solutions while ensuring accuracy, compliance with airline policies, and strong service quality.
I have hands-on experience with major GDS and booking platforms, including Amadeus, Sabre, Galileo, Travelport, and Farelogix. My work includes PNR creation and maintenance, fare searches, ticket issuance, reissues, refunds, exchanges, cancellations, and schedule changes.
I am skilled at resolving complex ticketing, fare, and booking issues. I work closely with customers, airlines, travel agencies, and internal teams to provide timely guidance and maintain positive client relationships.
In my current role, I support business development through tailored international air solutions, competitive consolidator fares, and travel-industry expertise. I also assist agency teams with booking platforms, ticketing workflows, and PNR management.
I bring strong operational discipline, customer relationship management skills, and a focus on productivity, quality, SLA adherence, and process improvement. I am committed to delivering reliable travel solutions that improve client satisfaction and agency revenue.
