I am an Industrial Engineering graduate focused on quality, project management, data analysis, and process improvement.
I currently lead nonprofit application development projects remotely, coordinating international teams, timelines, priorities, deliverables, and stakeholder communication.
I use tools such as Notion, Jira, Power BI, MySQL, Git, GitHub, Google Workspace, and Microsoft 365 to support organized and data-informed work.
My quality internship experience strengthened my ability to analyze operational data, create clear reports, implement visual controls, and improve process performance.
I also bring customer service and CRM experience, including sales support, order tracking, inventory management, and client relationship management.
I am fluent in Spanish and have advanced English proficiency, enabling me to collaborate effectively with teams across countries and time zones.
Lead nonprofit application development projects from planning through execution. Coordinate project activities, deliverables, priorities, timelines, and progress tracking using Notion.
Manage development teams across countries and time zones, maintaining communication and task alignment. Identify bottlenecks, coordinate issue resolution with developers and stakeholders, take over ongoing projects, and support application requirements when needed.
Supported quality data analysis by transforming operational information into clear reports for decision-making. Contributed to process efficiency and quality improvement initiatives.
Led a color standards update project that improved area organization and control by 75%. Implemented visual aids and a daily tracking system that reduced defects by 58%.
Handled online and in-store sales while supporting customers throughout the ordering process. Tracked customer orders through the Kordata CRM system.
Managed inventory check-in and check-out activities to maintain accurate stock control and product organization. Supported daily store operations and customer relationship management.
Bachelor of Industrial Engineering, Industrial Engineering, Quality
Bachelor's degree focused on quality. Relevant coursework included Power BI and MySQL. Certifications include Lean Six Sigma Yellow Belt, Foundations of Project Management from Google/Coursera, and participation in L'Oréal Brandstorm.
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