I am a Product Manager with more than five years of experience delivering digital products and technology initiatives across healthcare, B2B commerce, and enterprise SaaS.
I connect business strategy, customer needs, and technical delivery to define product visions, roadmaps, MVPs, and prioritized backlogs. I work closely with clients, engineering teams, and cross-functional stakeholders from discovery through launch and measurement.
My recent work includes an AI-powered digital assistant for clinical teams, supporting more than 1,000 users across 50 countries and over 200 clinical trials. I have also launched B2B delivery-tracking products that improved operational outcomes and reduced rejected orders.
I use product metrics, KPIs, OKRs, analytics, and business cases to inform prioritization, evaluate investments, and drive measurable results. I am experienced in translating complex client needs into user stories, requirements, workflows, and edge cases.
My background in finance, audit, business operations, and project management gives me a strong foundation in governance, process improvement, stakeholder alignment, and data-informed decision-making.
I am fluent in English and a native Portuguese speaker, with international experience in the United States. I am especially interested in building AI-enabled products and scalable B2B and SaaS solutions.
Led product development for an AI-powered Digital Assistant for clinical teams, reaching more than 1,000 users in over 50 countries and supporting more than 200 clinical trials.
Translated client needs into user stories, requirements, and edge cases for engineering delivery. Defined product vision, roadmap, MVP scope, conversational workflows, and KPI monitoring aligned with business objectives.
Led the launch of Tracking My Delivery, a B2B real-time delivery tracking solution that reduced rejected orders by 14%.
Led cross-functional product teams through discovery, product vision, roadmap planning, prioritization, and delivery. Built business cases and used product metrics to evaluate outcomes, investments, and initiative priorities.
Delivered Concierge TIM, contributing to an increase in customer NPS from 71 to 85 in 2023.
Led digital transformation and enterprise SaaS initiatives for clients including TIM Brazil, managing planning, execution, governance, and executive stakeholder communication.
Owned the Turbina platform product roadmap, backlog, OKRs, and analytics to guide product priorities and delivery decisions.
Contributed to a product that received the 2021 ABT Award.
Led financial management activities including cash flow forecasting, bank negotiations, reconciliations, and operational reporting.
Supported financial restructuring and debt renegotiation initiatives for clients.
Managed receivables-cycle and process improvement projects, coordinating teams, project scope, timelines, and backlogs to improve operational efficiency.
Prepared policies and work instructions to standardize operational processes.
Analyzed financial processes, mapped operational risks, and recommended internal controls for companies subject to SEC and PCAOB requirements.
Supported audit and compliance work through process assessment and control recommendations.
Performed audit testing and analytical reviews for financial and operational data.
Prepared financial statements and audit reports in support of audit engagements.
Supported commercial negotiations and analyzed box-office revenue.
Managed payment processing and reporting activities using SAP.
Bachelor's Degree, Business Administration
Bachelor's Degree in Business Administration completed in São Paulo, Brazil.
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