Employer and Business Development Professional

Led and managed a team of up to 20 employment and wellbeing professionals within performance-focused services. Delivered performance reviews, coaching, staff development and recruitment activity, including application screening, interviewing, onboarding and workforce planning.

Developed employer, referral-partner, local authority and DWP relationships to improve employment opportunities and service outcomes. Monitored KPIs and contractual targets, implemented improvement plans, produced performance reports, analysed operational data, and completed compliance audits and quality reviews.

Supported people with mental health conditions into sustainable employment through personalised employment planning and job-retention support.

Built productive employer relationships to identify opportunities and worked with healthcare professionals and community partners to achieve employment outcomes. Maintained accurate performance records and evidence in line with service standards.

Managed a diverse caseload of participants experiencing complex barriers to employment. Identified vacancies, matched candidates to opportunities and supported recruitment activity through to successful job outcomes.

Engaged local employers to promote inclusive recruitment practices and sustainable employment. Consistently achieved performance targets, maintained IPS compliance standards and provided operational support and leadership cover when required.

Provided personalised employability, job-search and recruitment support to unemployed individuals seeking work.

Built relationships with employers and recruitment partners to identify suitable vacancies. Supported clients through interview, recruitment and onboarding processes in a target-driven environment.

Delivered patient-focused support in a fast-paced healthcare environment while maintaining accurate records and administrative documentation.

Worked collaboratively with multidisciplinary teams and strengthened communication, organisation and stakeholder engagement capabilities.

Delivered patient care and maintained clinical records within a hospital setting.

Completed an HR secondment supporting employee relations processes, including grievance and disciplinary administration.

Worked as an Assessment Worker and Youth Worker supporting young carers.

Developed early experience in assessment, support delivery and community-focused services.

Provided administrative support within a motor retail environment.

Developed organisational, documentation and customer support skills.

Worked as a Trainee Beautician and Assistant Manager in a salon environment.

Gained customer service, team support and operational management experience.

Completed 6 GCSEs and 1 GNVQ.