Chief Technology Officer (CTO) GKIM Digital (GKIM Pte Ltd)
I lead DNAi Telehealth for DNAInsights, a multi-tenant US telehealth platform serving more than 100 active providers. I oversee patient and case management, Twilio video visits, e-prescribing through DxScript, laboratory requisitions, provider state licensing, eligibility checks, and Medicare billing workflows.
I brought AI capabilities into production, including LLM-generated clinical documents, an AI coding assistant for billing staff, and patient-outreach voice agents. I also serve as product manager and business analyst for Medicare billing, covering claim workflows, remittance ingestion, denial analysis, and operational business rules.
I ensure HIPAA-aligned controls including two-factor authentication, audit trails, role-based access, encryption, vendor BAAs, anonymized test data, and human review before clinical or billing actions are finalized.