I am an experienced sales and merchandising professional with a background in automotive sales, retail merchandising, inventory management, site support, and general operations.
I currently work as a salesperson at Affordable Investments, where I welcome dealership customers, present vehicle features and finance options, arrange test drives, answer purchasing questions, and negotiate vehicle prices and trade-in values.
I have several years of merchandising experience in retail environments, including planning product displays, monitoring stock movement, managing inventory, supporting promotions, and responding to customer and supply-related issues.
My earlier experience includes equipment maintenance support, general site assistance, coal-mining operations support, and professional cleaning services. I understand the importance of safety procedures, organized work areas, teamwork, and reliable service delivery.
I am computer literate in Windows, Microsoft Word, Microsoft Excel, and Outlook Express. I communicate in Zulu, English, and Portuguese and bring a customer-focused, practical, and hardworking approach to my work.
Welcome dealership customers and establish rapport to understand their vehicle requirements. Showcase vehicles and explain features, warranties, financing options, and the purchase process.
Answer customer questions, coordinate and accompany test drives, ensure required documentation is collected, and negotiate vehicle prices and trade-in values.
Supported maintenance activities for equipment and assisted with inventory management.
Provided general support on job sites and helped ensure work was completed in line with safety requirements and procedures.
Planned and developed merchandising activities using sales figures, customer reactions, and market trends to anticipate product requirements. Monitored stock movements, managed inventory levels, and maintained appealing product displays.
Collaborated with buyers, suppliers, distributors, and store management on product quantities, pricing, promotions, supply issues, and customer concerns.
Planned merchandising strategies and analyzed customer behavior, sales figures, and market trends to support product availability and presentation. Monitored stock movement and maintained inventory levels.
Created and organized product displays, implemented promotional activities, communicated with customers, and worked with suppliers, buyers, and store management to resolve supply and service issues.
Cleaned, stocked, and supplied designated facility areas, including sweeping, mopping, dusting, vacuuming, restroom cleaning, and cleaning sanitary appliances and fittings.
Inspected rooms against required standards, replenished supplies, protected equipment, reported damages or deficiencies, and worked professionally with team members and client requests.
Assisted with the operation and maintenance of machinery and equipment used in coal-mining activities.
Performed manual labour, maintained work areas, and followed safety regulations and procedures to minimize operational risks.
Grade 11
Completed Grade 11 in 2017.
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