I am an IT professional focused on systems administration, IT infrastructure, technical support, and virtualization. I have hands-on experience supporting users, maintaining technology environments, and resolving hardware and software incidents.
I work with Windows client and server environments, Active Directory, Microsoft 365, networking fundamentals, and workstation deployment. I am comfortable configuring corporate applications, printers, and network connectivity.
I have knowledge of VMware ESXi and Proxmox VE virtualization environments, including server and virtual machine installation, configuration, administration, and maintenance. I also understand backups, infrastructure monitoring, service availability, and operational continuity.
My technical foundation includes TCP/IP, DNS, DHCP, Windows Server, PowerShell, Linux fundamentals, databases, and monitoring tools. I am also developing capabilities in Python, Power BI, cybersecurity, and cloud/data fundamentals.
I am a proactive, punctual, and analytical professional who communicates effectively and enjoys sharing knowledge. I work well in teams, can perform under pressure, and am committed to delivering reliable technical support and secure infrastructure services.
I provide technical support to users and troubleshoot hardware and software issues in a corporate environment. I install and configure corporate systems and applications, prepare workstations, and support end-user productivity.
I provide support for Microsoft 365 and Active Directory. I also configure and troubleshoot corporate printers, diagnose network issues, and activate network outlets to maintain reliable user connectivity and operational continuity.
Bachelor's degree, Telecommunications Engineering
Completed a Bachelor's degree in Telecommunications Engineering.
Secondary Education, Refrigeration and Air Conditioning
Completed secondary education in Refrigeration and Air Conditioning in Kilamba-Kiaxi, Luanda.
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