Property Management and Operations Professional

I deliver 200–350 packages daily while maintaining on-time performance, delivery accuracy, customer satisfaction, and safety standards. I use Amazon delivery technology and GPS navigation to plan and execute efficient routes.

I load, organize, and secure packages, complete vehicle inspections, report maintenance concerns, and follow DOT regulations, traffic laws, and company safety requirements. I independently adapt to route changes and strict performance deadlines.

I deliver packages to residential and commercial customers as an independent contractor, consistently meeting tight deadlines and maintaining 100% on-time delivery performance. I use the Amazon Flex app for route planning and navigation.

I safely handle packages up to 50 pounds, maintain delivery records, report discrepancies, coordinate with Amazon support when needed, and resolve customer delivery issues through professional communication.

Managed LIHTC compliance and training initiatives for a 2,000+ unit portfolio across the Louisiana and Arkansas region.

Delivered temporary, project-based employee training across multiple locations and completed the required objectives for the assignment.

Managed Magnolia Trace Apartment Homes, a Class A luxury multifamily community with more than 304 units.

Oversaw property operations and supported resident service, leasing, occupancy, maintenance coordination, financial performance, and community management activities.

Managed Royal Cambridge Homes, a LIHTC affordable housing portfolio of more than 462 units across three property sites.

Supported multi-site operations, affordable housing compliance, resident relations, leasing, team coordination, and property performance.

Assisted the store manager with daily retail operations, including opening and closing procedures, cash handling, inventory management, and merchandising.

Trained new team members and provided customer support for product selection, inquiries, and complaints while maintaining service standards.

Managed Eagle Point Apartments, a conventional rehabilitation community with more than 128 units, and The Palms at Daytona, a conventional rehabilitation community with more than 55 units.

Directed community operations and supported leasing, resident relations, property maintenance, occupancy, and rehabilitation-related coordination.

Supported leasing operations at Wedgewood Apartments, a 300+ unit LIHTC affordable housing community with Section 8 housing.

Assisted prospective and current residents while supporting leasing, customer service, affordable housing requirements, and occupancy-related activities.

Managed The Harbours Apartment Homes, a conventional Class B community comprising more than 378 units.

Oversaw daily property operations, resident service, leasing, maintenance coordination, occupancy, and community performance.

Maintained Georgia Real Estate Salesperson licensure and supported residential real estate activities for clients and investors.

The Georgia real estate license is expired.

Managed a 200+ property single-family residential investment portfolio and supported investor-focused portfolio growth. Sourced and negotiated acquisitions and dispositions for private and international investors.

Performed underwriting, market analysis, risk assessments, due diligence, contract negotiation, and closing coordination. Built long-term investor relationships by providing strategic guidance tailored to financial goals and portfolio growth plans.

Associate of Science in Business Management and Accounting.

High school diploma.