Web Developer , Site Reliability Engineer

I lead incident response and root cause analysis activities to reduce production downtime and improve service resilience. I use structured post-incident reviews and proactive performance monitoring to identify reliability improvements.

I implemented monitoring and observability solutions using Dynatrace, ELK Stack, and Grafana, with PagerDuty integrated for real-time alerting. I also automated CI/CD pipelines with Jenkins to enable dependable deployments and reduce manual release overhead.

I developed and maintained scalable web applications using React.js, Angular, JavaScript, and Apollo GraphQL. I integrated frontend applications with GraphQL and REST APIs to support efficient data exchange and optimized performance.

I built and deployed Firebase applications using Firestore, Authentication, and Hosting with secure access control. I implemented blue-green deployment strategies, enforced code quality through SonarQube and peer reviews, and contributed to UI discussions, implementation, testing, deployment, and production support.

I managed operations for a gaming and entertainment business serving more than 30 customers daily. I introduced inventory tracking processes and optimized rental workflows to improve operational efficiency.

I led digital marketing activities to increase customer acquisition and engagement. I also managed budgeting, procurement, and business growth strategy.

I installed and configured satellite, router, and networking equipment for customers. I diagnosed connectivity issues and performed onsite technical maintenance.

I applied structured troubleshooting processes to resolve technical problems and reduce service downtime. This role strengthened my networking, field support, and operational problem-solving skills.

Certificate in Software Development.

Degree in Telecommunication & Information Engineering.