Business Owner & Operator Residential & Commercial Tiling Business
Founded, developed, and independently managed a residential and commercial tiling business for 17 years. Managed the full sales cycle, including identifying prospective customers, generating leads, converting enquiries, preparing quotations, negotiating prices, and securing new business.
Built and maintained client relationships, handled customer enquiries, and supported customer satisfaction throughout project delivery. Managed operations, schedules, materials, deliveries, administration, invoicing, bookkeeping, marketing, staff recruitment, team coordination, and project completion while resolving issues and meeting deadlines.