Operations Manager | Service Delivery & Workforce Scheduling | Toronto, Fully Remote

Operations professional with 6+ years of experience, including Service Delivery Manager (2024–2025) and Screening Point Manager (2022–2024) at GardaWorld Toronto. Oversaw daily screening operations at a scale of roughly 300–400 staff overall, with direct workforce scheduling for teams of 30–40 using Excel. Based in Toronto, Ontario, Canada. Available for fully remote roles worldwide; open to travel and evening/weekend work. Bilingual in English and Korean.