About Me
Analytical quality that produces precise and accurate results. Great communication and interpersonal skills that allow me to create and maintain strong working relationships. Highly proficient skill in using Microsoft Word, PowerPoint, Excel & Outlook
Skills
Communication SkillsCustomer ServiceAnalytical SkillsAccount ManagementRelationship BuildingCustomer SuccessCustomer SupportBudget ManagementClient Relationship ManagementAccountingData EntryDatabase ManagementCustomer RetentionCustomer ResearchCustomer CareActive Listening
Experience
• Responsible for ensuring timely, accurate collections of all aspects of rental income
• Appropriately billed tenant additional rental as needed
• Maintained accurate tenant ledger records, ensured proper notification of changes to other department personnel
• Professional, effective communication with tenant for timely payment compliance and follow-up
• Built strong working relationships of trust & respect with multiple internal and external customers
• Served as a mentor and coach for team members on positive and effective communication when working with both internal and external customers
• Coordinated the relocation of healthcare professionals on temporary assignments
• Problem solved with team members on challenging situations to come up with equitable solutions
• Assisted in the training/onboarding of new team members to the company through cohort presentations
• Planned and managed team goals and new information
• Adhered to strict budget guidelines, monitored expenses and helped implement cost saving measures
• Managed vendor relationships and costs to make sure they stayed within company guidelines
Education
B.A. International Relations minor International Business
Portfolio not available.
Services not available.