Diana Chan
Diana Chan

FP&A Manager

Not looking · Member since 13 Nov 2026
Location
Hillsborough, United States
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am an FP&A Manager with more than 15 years of finance leadership experience spanning corporate forecasting, budgeting, executive reporting, financial systems, and tax operations. I currently lead consolidated FP&A processes across four business units and corporate functions, delivering decision-ready insights directly to CFO and CEO leadership.

I build integrated financial models, automate recurring reporting workflows, and establish scalable planning standards. My work includes monthly S&OP forecasting, budget and actuals consolidation, variance analysis, cash-flow forecasting, and board-level reporting.

I have led finance systems implementations and administration for Planful and NetSuite Planning & Budgeting. I combine finance process expertise with hands-on automation using Alteryx, Power BI, Excel, AI tools, and enterprise planning platforms to improve speed, accuracy, and control.

At AT&T, I developed high-accuracy enterprise volume, retention, and IoT forecasts; redesigned reporting processes; and created automated workflows that materially reduced turnaround times. Earlier in my career, I led federal, state, and property tax compliance, tax appeals, and large-scale record-system consolidations.

I am known for translating open-ended executive questions into actionable analysis, partnering effectively across commercial, operational, legal, and finance teams, and delivering measurable financial and process improvements. My background combines strategic FP&A leadership with deep operational rigor, systems expertise, and stakeholder management.

Skills

17 capabilities

Tech stack & tools

Working toolkit

Marketing and Sales Tools

Experience

Career history

Manager, FP&A – Corporate CareTria

Accountable for consolidated forecasting, executive reporting, and FP&A systems across four business units and corporate functions, with deliverables to the CFO and CEO. Owns the monthly S&OP forecast, including automated Alteryx consolidation, source-level controls, variance analysis, executive memo preparation, and review-deck development.

Built integrated actuals, budgeting, and forecasting models and automated business-unit rollups, saving two days each month. Leads finance systems work as Planful Super Admin and finance lead for NetSuite Planning & Budgeting, redesigned 13-week cash-flow forecasting, created board initiative tracking, developed sales and pipeline trackers, and builds Claude-based automation and quality-control workflows.

Lead Financial Analyst AT&T

Built weekly enterprise volume forecasts and monthly retention and IoT forecasts with forecast accuracy exceeding 96%. Automated senior-management reporting through Power BI dashboards and redesigned the retention forecast by integrating three data sources into a single dynamic process.

Created an Alteryx workflow that reduced Salesforce-entry processing from two days to approximately 30 minutes, earning the 2Q 2023 Key Priorities Award. Built an Executive Leadership Committee output file that consolidated five legacy files into a single source of truth and received the 4Q 2022 Win as One Award.

Lead Tax Accountant, Income Tax AT&T

Managed federal and state tax compliance for AT&T entities, including more than 4,000 annual report filings. Advised legal and planning teams on entity structure and state tax law while supporting complex corporate tax operations.

Led a nine-month hCue implementation that consolidated four corporate record systems across AT&T, DirecTV, and Time Warner. Automated more than 4,000 annual filings, saved over 25 hours monthly, completed implementation two months early, recovered a $2 million unclaimed cash refund, and delivered multiple recognized process and cost improvements.

Lead Tax Accountant, Property Tax AT&T

Led property-tax planning, appeals, and negotiations for major AT&T entities. Negotiated a 12% exemption increase with the South Carolina Department of Revenue, contributing to a $1.2 billion unit-value reduction and more than $3 million in tax-liability savings.

Secured significant assessment reductions through state appeals, including a $1.7 million reduction in Missouri assessed fair market value and a $602,000 Oklahoma tax-liability reduction through a depreciation-floor appeal.

Senior Tax Accountant, Property Tax AT&T

Prepared state and local tax returns, journal entries, and reconciliations in compliance with GAAP and SOX requirements. Managed multi-million-dollar tax payments and property-tax activities across all 50 states.

Supported accurate reporting, payment administration, and reconciliation processes for a large, complex corporate tax environment.

Education

Learning history

Centenary University

Master of Business Administration, Business Administration

Master of Business Administration (MBA).

Rutgers University

Bachelor of Arts, Economics

Bachelor of Arts in Economics.

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