Jonathan B Koroma
Jonathan B Koroma

Customer Service Representative

Actively looking · Member since 13 Nov 2026
Location
Freetown, Sierra Leone
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a motivated and hardworking customer service candidate based in Freetown, Sierra Leone. I am seeking an opportunity where I can use my communication, interpersonal, and computer skills to support customers professionally.

I have three years of remote work experience responding to customer inquiries, providing support, and helping maintain customer satisfaction and service quality. I am comfortable working with team members to achieve shared objectives.

I bring strong teamwork and collaboration skills, along with a willingness to learn, solve problems, and adapt to workplace requirements. I use computer applications to complete assigned tasks accurately and efficiently.

I completed my secondary education at Faith International High School in 2023 and served as Deputy Head Boy, which strengthened my leadership and responsibility.

I am committed to contributing positively to an organization, delivering helpful customer support, and continuing to develop my professional and technical skills.

Skills

11 capabilities

Experience

Career history

Customer Service Support Remote Work

Provided remote customer support for approximately three years, responding to customer inquiries and helping address service-related needs.

Collaborated with team members to achieve assigned objectives and support customer satisfaction and service quality.

Used computer applications to complete assigned tasks and maintain effective service delivery.

Education

Learning history

Faith International High School

WASSCE for School Candidates, General Secondary Education

Completed secondary education in 2023. Served as Deputy Head Boy and completed WASSCE subjects including English Language, Mathematics, Economics, Government, History, Agricultural Science, Health Science, Christian Religious Studies, and Literature in English.

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