General Manager Wingbay
Directed daily restaurant operations, maintaining consistent customer service, cleanliness, food handling, safety, and operational readiness standards.
Supervised, trained, and scheduled team members to meet staffing and business requirements. Provided hands-on leadership and maintained team procedures.
Managed customer concerns and resolved service issues professionally. Coordinated inventory levels, purchasing needs, and supplier orders.
Reviewed sales and labor performance to support operational objectives and cost-control efforts.