Emmanuel Lopez
Emmanuel Lopez

Remote Operations Coordinator and Customer Support Leader

Actively looking · Member since 14 Nov 2026
Location
Tamaulipas, Mexico
Desired salary
25k–30k USD/yearly
Work preference
Remote Only / Full Time
Experience level
Senior

About

Professional summary

I am a bilingual operations leader with 10 years of restaurant management experience, specializing in daily operations, customer experience, and team leadership.

I have led restaurant teams by supervising, training, scheduling, and supporting staff to meet business needs while maintaining consistent service, cleanliness, safety, and operating standards.

I am experienced in resolving customer concerns professionally and using practical problem-solving to address service issues and maintain a positive client experience.

My operational background includes inventory management, purchasing, supplier coordination, sales monitoring, labor performance review, and cost-control support.

I am comfortable using email, Microsoft Excel, and Windows for communication, scheduling, coordination, and operational tracking.

I am seeking a full-time remote role in operations coordination, customer support, or client services with an employer that allows employees or contractors to work from Mexico.

Skills

11 capabilities

Experience

Career history

General Manager Wingbay

Directed daily restaurant operations, maintaining consistent customer service, cleanliness, food handling, safety, and operational readiness standards.

Supervised, trained, and scheduled team members to meet staffing and business requirements. Provided hands-on leadership and maintained team procedures.

Managed customer concerns and resolved service issues professionally. Coordinated inventory levels, purchasing needs, and supplier orders.

Reviewed sales and labor performance to support operational objectives and cost-control efforts.

Education

Learning history
No education data available.

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