Global Program Leader

(Role eliminated due to global reduction in workforce)
• Fostered industry partnerships and served as a bridge between Coupa implementation partners, Coupa Sales teams, and customers, ensuring alignment of skills, experience, and cultural compatibility for successful customer implementations of Business Spend Management (BSM) software
• Facilitated scoping discussions for Coupa Modules, defining customizable implementation roadmap and adoption strategies to meet diverse customer requirements for Coupa’s alignment with enterprise systems
• Spearheaded internal initiatives aimed at scaling and operationalizing the company, with a focus on optimizing offshore Value Services resources through streamlined processes and workflow definitions

• Delivered year-over-year growth of 15%+ for consulting sales portfolio in the Utility, Health & Life Sciences, and Transportation industries
• Developed account strategies and led proposal initiatives to align program objectives, budgets, and outcomes with customer’s overarching business strategies
• Developed sophisticated client solutions by harnessing the power of process transformation, data analytics, and change adoption services
• Established clear processes, assessed change impacts, and identified training requirements for strategic client projects
• Championed change management efforts to enhance organizational support, alignment, and program adoption, benefiting both internal and external business stakeholders
• Facilitated client stakeholder meetings defining strategic priorities and synthesizing priorities into long term roadmaps

• Formulated and executed go-to-market strategies for service offerings targeting the Technology sector
• Collaborated with internal leaders to develop account strategies and deliver comprehensive solutions to clients with results surpassing individual annual revenue targets of $10M.
• Initiated and implemented global sales initiatives to strengthen sales strategies, enhance customer relationships, optimize lead generation, streamline proposal development, and improve contract negotiations
• Oversaw and expanded a diverse portfolio encompassing Mergers and Acquisitions, Customer Experience, Supply Chain Logistics, Software Subscription Strategies, Finance Transformation, and Organizational Change supported by legacy enterprise systems such as SAP, PeopleSoft, and Oracle
• Negotiated intricate contracts and conducted thorough legal reviews to secure approval from the executive team
• Ensured projects adhered to contract terms, timelines, and budgets

• Oversaw a global leadership portfolio in the Travel, Transportation, and Retail industries, developing account strategies and managing individual customer program budgets exceeding $25M
• Led global programs that prioritized achieving business results through the effective utilization of Oracle EBS and other enterprise applications
• Established Program Management Offices and provided oversight for multinational projects, managing teams ranging from 10 to 100+ members
• Cultivated customer relationships across business functions and collaborated with C-Suite and Senior Management to sustain results to achieve annual signings goals of $8M.
• Developed business cases, set budgets, and generated implementation roadmaps to facilitate end-to-end life cycles of business process and enterprise system initiatives
• Led teams in the creation of implementation methodologies for go-to-market sales and delivery
• Defined the intricacies of global outsourcing programs, including timelines, deliverables, and process changes