Project Coordinator

- Achieved top 7% company ranking by generating $7M in 2022 revenue.
- Provided luxury customer service through expert product knowledge and design assistance.
- Managed end-to-end delivery process, led delivery teams, and provided contractors feedback on delivery team achievements and opportunities.
- Optimized and scheduled delivery routes, led operational projects and led team trainings on streamlined processes.
- Led ambassadors through adversity and offered solutions to overcome opportunities while on the road.
- Expertly handled client interactions, defusing escalated situations with tailored solutions.

- Addressed operational inefficiencies and delegated tasks within the team.
- Led team in operational processes, communication, and annual reviews.
- Achieved 100% compliance in yearly inventory review by overseeing product movement and educating team on proper processes.
- Elevated gallery aesthetics through curation and furniture placement.
- Supported recruitment, onboarding, and training.
- Expertly handled client interactions in gallery and virtually by supporting Customer Service team online chat via Salesforce CRM and successfully space planned and designed clients visions.

- Led in global Next Gen gallery openings and formal design installations — managed delivery teams, product placement, and inventory databases

- Collaborated on marketing strategies and executed event programs.
- Managed event production, tracking, and onsite support.
- Handled digital marketing, maintained databases, website, and social media.
- Ensured diversity and inclusion by translating press releases into Spanish.

Vero Beach Episcopal Church - Choral Leader
Orlando Opera Company Inc. - Opera Singer
Evan Taylor Jones LLC - Touring background Vocalist