Web Developer

• Developed and maintained various components of the company website using PHP, ensuring a seamless and user-friendly online experience for visitors.
• Collaborated with the marketing team to create and deploy email marketing campaigns, utilizing Cordial for email tracking and Google Analytics for performance analysis.
• Utilized HTML coding to create visually appealing and engaging email templates that were compatible across multiple email clients.
• Worked closely with cross-functional teams to gather requirements and implement website features, optimizing functionality and improving overall user experience.
• Actively stayed updated on industry trends and emerging technologies to propose innovative solutions and enhancements for website development and email marketing strategies, successfully increasing CTR by 5%
• Utilized data feeds to implement the company's catalog of over 10,000 SKUs onto Amazon and NuOrder, ensuring accurate product information, pricing, and inventory synchronization.
• Maintained and managed SQL Database of 10,000 SKUs

• Re-originated unsellable loans and successfully cleared $30 million in tied up capital
• Streamlined processes by identifying product issues, saving $80,000 a year in concessions by preventing compliance failures.
• Liaised with operations, underwriting, closing, shipping, product, and compliance departments in order to translate mortgage jargon to borrowers.
• Utilized proprietary software that monitored pipeline to track and log status of loans.
• Reported feedback on the same software in weekly 1:1 with the product team.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns by translating mortgage industry jargon to borrowers.

• Built and managed accurate sales pipeline to maintain high volume of activity, including social selling, emails and outbound calls.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Examined customer loan applications for loan approvals and denials.
• Originated, reviewed, processed, closed and administered customer loan proposals.
• Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
• Assisted borrowers with calculating debt-to-income in order to convert unqualified loans into approved loans.
• Monitored pipelines to track and log status of loans.

• Built and managed accurate sales pipeline to maintain high volume of activity, including social selling, emails and outbound calls.
• Utilized proprietary software to manage sensitive client information and update existing and new client profiles.
• Researched potential clients and markets to prepare for appointments.
• Proactively managed client correspondence and recorded all tracking and communications.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Liaised with customers, management and sales team to better understand customer needs and maintain customer retention.
• Assisted in creation of promotional materials to establish and solidify brand identity.

Bachelor of Arts in Theater (Technical Production and Design)

Full-stack software engineering immersive featuring an intensive 450+ hour program focused on development fundamentals, object-oriented programming, MVC frameworks, data modeling, and team collaboration strategies