Business Development Representative

• Developed business pipeline using cold and warm techniques.
• Expanded business through effective network development, identifying new and prospective clients.
• Maintained updated records in CRM to meet requirements of sales team and GDPR regulations.
• Researched and identified opportunities for account growth, account penetration and market expansion.
• Outbound/Inbound communication with qualified prospects through the email and LinkedIn channels.
• Developed relationships with prospects, acting as initial point of contact between the customer company and target company.
• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Developed email campaigns and sequences.

• Built prospect lists of potential new customers through research and identification of business opportunities.
• Entered data into CRM ensuring accuracy and uniformity.
• Served as key team member in development of new client pipeline.
• Cold called perspective customers to determine product or service needs, ascertain timelines, and identify decision-makers.
• Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.

• Greeted all customers coming to the hotel and over phone.
• Administered hotel activities and ensured optimal standards.
• Managed and ensured smooth check in and check out of customers.
• Monitored all guest requests and whenever required promoted all hotel facilities.
• Reconciled all invoice payments and other cash activities in shift.