Management Consultant

• Focused on improving administrative efficiency, legal compliance, work environments, procedural
flows, and financial processes for health systems and health insurance companies.
• Advised clients on how best to adapt and optimize their organizations to reflect changes in healthcare
legislation, trends, and technologies.
• Performed client work including program rationalization, strategy development, health trends
research, claims adjudication, patient experience improvement, EHR optimization, and data analytics.
• Planned and facilitated quarterly in-house learning and development sessions, achieving 25% above
the required 50 attendees.
• Coordinating logistics, managed budget and communicated with leadership in regards to the Employee
Research Group (ERG) “Black Employee Network.”
• Participated in campus recruiting, and part of the pipeline from Howards University to West Monroe.
• Building out presentations to inform the student population on expectations of healthcare consulting.

• Guided planning and execution of Department of Health Management events and activities, oversight
of university-approved budget, and acting as ad hoc advisor for Health Management students.
• Worked as liaison between HM student body and academic staff, monitoring Department of Health
Management development and productivity efforts, and reporting to executive student president.
• Presented academic and social updates to HM department chairs in a bi-annual progress presentation
once every semester.

• Oversaw coordination of patient transport services with clinical and allied health staff, ensuring
patient transport staff’s adherence to health and safety requirements during patient transports.
• Directed proper completion of patient travel and discharge paperwork.
• Directed relocation of newly admitted patients from ER to inpatient rooms.
• Assisted with patient transports in event of staffing shortages and high-frequency trips.

• Helped define best practices based on global trends, local market conditions, and healthcare-specific
business requirements.
• Worked side-by-side with client team to deliver best practices and transform business operations for
major health insurance provider.
• Sent emails to team, tracked managers calendar, and other administrative tasks.

Concentration in Healthcare Management