Property Manager University One Condominuim
Managed a portfolio of 305 condominium units, overseeing all aspects of property management, including maintenance, construction, and resident relations.
Led a team of 10 front desk employees, ensuring a high level of service delivery and resident satisfaction.
Successfully oversaw capital repair projects, including a $300,000 building facade repair project and a comprehensive window replacement project spanning 2021-2022.
Drafted and managed yearly budgets, collected payments, maintained financial statements, and scheduled audits to ensure financial stability and compliance.
Served as a financial advisor to the association board, providing insights into long-term reserve fund planning and operational budget management.
Facilitated communication between property owners and the condo association, addressing inquiries, and concerns, and delivering responses effectively.
Expertly mediated conflicts between parties, resolving disputes over noise, pets, and other community-related issues.
Ensured adherence to association rules and policies, overseeing everyday operations, cleanliness, and facility functionality.
Maintained meticulous records of all services and maintenance work performed.