Communications Assistant

● Assist in development and maintenance of bi-weekly communication content across social media and dept. website.
● Manage the department’s website platform transition from Sitefinity to Wordpress from 2021 to present by overseeing and managing the transfer of 700+ files, and continually updating the site with new data.
● Created and led the “(Y)our Stories” project over 2 years in anticipation of the department’s 50th anniversary celebrated
in November 2022 wherein I interviewed and shared the stories of 9 past and current members of the department.
● Collected and assembled departmental achievements, publications, and research data from 2016-2021 into a 165-page 5-Year Review for the Faculty of Health Sciences across 7 months.

● Utilized data entry skills in the framework of medical software (Accuro EMR and ClinicSense) to facilitate organization of 10000+ medical records in 6-physician, 5-allied health worker Family Health Organization (FHO).
● Enhanced office efficiency by coordinating front office duties, including customer service and handling patient inquiries, scheduling, check-in/out, and billing, in a time-efficient manner.
● Received, recorded, and addressed 100+ incoming and outgoing communication of each form (telephone, email, and medical software) per day to deliver exceptional patient experience.

● Honours Bachelor of Arts in Cognitive Science of Language
● Minor in Interdisciplinary Globalization Studies
● Certificate in Applied Ethics and Policy