Hi, I'm Hi. I'm an IT professional with a passion for problem-solving. I love the challenge of finding creative solutions to complex problems. My goal is to make technology more accessible and user-friendly so that everyone can benefit from it. In my free time, I like to explore new technologies and stay up-to-date on the latest trends in my field. I'm always looking for ways to innovate and create something unique.
● Conferring with customers via chat & email.
● Improving processes, surfacing problems early, and being creative in proposing solutions.
● Participate in the completion of production goals and special projects.
● Maintaining a cooperative and constructive attitude.
● Organized calls addressing all driver concerns.
● Maintained drivers’ records, recorded timesheets, and submitted to payroll.
● Assists in training team members by providing ongoing training, coaching, counseling, and feedback.
● Keep records of driver's documents, licenses, and permits.
● Provided high-quality levels of customer care to small to medium-sized businesses.
● Referred and sold online marketing products and web solutions.
● Troubleshoot Saas products, DB, MySQL, WP blogs, and websites and educated customers on control panels.
● Escalated issues to our remote techs for issues not able to be handled in-house.
Information Technology Security Administrator
Classes & Hands-on-Experience
● Installation and configuration of Microsoft Windows Server 2019. Changed computer names, and managed dynamic to static IPv4 addresses to include IP address, subnet mask, Default Gateway, Primary DNS, and Alternative DNS. Promoted Server 2019 to a Domain Controller. Installed DNS
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
Jason Gundayao Senior Software Engineer && AI Engineer 
Tadeu Oliveira Senior Software Engineer 
Giuliano Testino Backend Software Engineer 
Williams Williams Senior Software Engineer | AI & Full Stack Engineer 
Fernando Luna Senior iOS Developer 
Ryota Oshima Blockchain & Full Stack Developer 
Yuri Ko Building Jobicy 
Rustin Ntoualani Petroleum Operations Technician / Senior Team Lead