Senior Manager

• Executed and oversaw performance standards for the operational team, evaluating their performance against established criteria, and collaborating with the VP of Operations to enhance and maintain these standards.
• Managed all activities related to developing Coverall Franchise Owners, minimizing account attrition w/ Power BI.
• Provided timely budget forecasts encompassing business levels, financial requirements, personnel needs, organizational plans, and facility requirements to support regional operations, assessing their impact on investment and earnings.

• Demonstrated, performed and led production analysis of sales velocity, comparing it to monthly/weekly forecasts to identify opportunities for accelerating the sales cycle.
• Held full accountability for strategic planning and reviews, including preparing and executing action plans, identifying productivity trends, and conducting on-site audits.
• Successfully resolved major forecasting issues by providing effective resolutions and improving project preparation processes.

• Developed and executed plans for storage, fulfillment activities, and sustainable technology solutions, including eco-friendly containers and warehouse renovations.
• Managed internal projects related to service implementation, modification, and enhancement, ensuring process compliance and proactive identification of root causes with detailed reporting.
• Cross functional/department labor sharing analysis & execution
• Recruiting, coaching & training to develop divisional supervisors/managers.
• Developing strategic planning w/ stakeholders for organizational improvement projects to meet profitability targets.