UX Research Director
About Me
UX leader with more than 20 years of experience building teams, creating strategies and mentoring practitioners. Deep experience with retail, banking, HR and healthcare from the provider, payer, client and patient perspectives.
Skills
User ResearchUX ResearchUser InterviewsMusic Production
Education
Illinois Institute of Technology
1999 - 2001 Human Computer Interaction
University of Illinois
1988 - 1991 English/Journalism
Experience
Head of User Research @ MyHealthTeam
2022 - 2023 Provider Experience Manager @ Cigna
2019 - 2022 UX Research Director @ BGV Consulting
2001 - Present Director, UX Research, Digital Studio @ Perficient
2013 - 2019