"Junior Security Analyst " "IT Support Specialist"

• Facilitating programs to help bridge the gap between managers and individuals who work under them. The programs facilitated were 80% effective in helping according to managers and Human Resource personnel.
• Streamlined internal processes by automating data entry tasks using Power Automate, reducing manual errors by 75%.
• Developed and executed a comprehensive training program for managers to enhance their communication and leadership skills, resulting in a 30% increase in staff satisfaction ratings.
• Maintaining flexible, innovative, solutions for the team to be able to finish task for the Vice President, resulting in meeting timelines 60% faster than normal.

• Managed and coordinated communication efforts with a diverse team of 10 stakeholders across multiple countries, resulting in improved collaboration and efficiency.
• Coordinated and executed training programs for over 500 laboratories, 6 major airlines, and over 700 airport employees across 10 countries, resulting in a successful onboarding rate of 95% within the first 12 months
• Conducted regular audits and vulnerability assessments to identify potential security gaps, leading to a 95% improvement in overall data privacy compliance.
• Implemented an online platform for travelers to schedule appointments and track their vaccination history, resulting in a 60% reduction in administrative tasks for staff.

• Solely mapped 2 geographical areas as part of a Geographic Information System project to improve remote sensing for land change in Ghana.
• Built a web application with 7 software engineers that was used successfully by the Water Sector to map out rural areas in Ghana for resource allocation analysis, increasing awareness of such areas by 50%.
• Developed sections of the corporate website with 2 engineers using HTML and CSS, increasing website engagement by 20%.
• Conducted A/B testing of remote sensing software application, identifying, and resolving 20% of the bugs and glitches, resulting in improved overall performance and user experience.

• Performed random security inspections for 200 employees to ensure the validity and safety of all technical operations.
• Performed threat analysis in a 24/7 environment, mitigating and managing all threats and risks to the company.
• Organization high-level, detail-orientated reports across multiple deadlines, while maintaining 80% effective communication cross-functional with 5 teams.
• Employed automatic updates and trained 200 employees on cyber security best practices which reduces the risk of attacks by 200%.

• Managed over 50 customers’ and reviewers’ expectations, effectively reducing daily customer complaints by 65% within the first 4 months.
• Troubleshoot, fixed hardware, and ran security software measures for over 500 students, increasing company revenue by 10% due to the number of students entering daily.
• Adapted a high workflow for the ATV team to be able to deliver 40% of their announcements more clearly.