Product Manager/Technical Writer/Business Analyst

I managed and provided support to over 15 employees spread throughout 9 Agile projects.
- Oversaw the production of 2 applications and 6 feature releases, achieving project goals within timelines and budget
- Originated over 20 How-To training documents for project management tools, spearheading the company-wide standard of application and in turn streamlining team processes and promoting effective collaboration
- Facilitated communication with internal teams (UI/UX Design, QA, and Development) and external teams (clients, stakeholders) in order to gather requirements and ensure alignment with business needs
- Translated meeting notes and business requirements into 100s of highly-detailed user stories, descriptions, and acceptance criteria, enhancing project and backlog management, organization, and transparency
- Prioritized development tasks based on client timelines and requests, coordinating with the Development, Design, and Quality Assurance teams to estimate the time required for feature implementation
- Successfully navigated change management scenarios with impressive adaptability, swiftly addressing client and stakeholder requests for project re-prioritization while maintaining a focus on meeting challenging deadlines
- Monitored development progress through daily asynchronous stand-ups and consistent team check-ins, allowing cross-functional teams to stay ahead of and address bottlenecks, challenges, or delays

I worked closely with 5 multifunctional teams to create bid portfolios for new and existing clientele.
- Showcased keen attention to detail by generating over 50 comprehensive blueprints and wireframe diagrams using Microsoft Visio and AutoCAD, providing invaluable insights for precise project development
- Utilized custom-built Microsoft Word templates to personalize and enrich over 15 proposals with product-specific datasheets, guides, manuals, and contract drawings, resulting in impactful and client-focused submissions
- Exercised meticulous attention to detail while editing and proofreading hundreds of datasheets, guides, and manuals using Adobe Acrobat, guaranteeing high-quality and precise documentation
- Constructed a comprehensive table of more than 100 product licenses and their corresponding expiration dates with an automated email notification system for expiring licenses through Microsoft SharePoint
- Kickstarted a company-wide accessible library, designed to store hundreds of year-to-date Fire, Security, and AV documents, optimizing information sharing while boosting productivity and collaboration