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About Me

Customer service representative with more than 10 years of experience working in call centers. Consistent positive interactions with customers and knowledge of time management have resulted in a promotion to team leader. Proven ability to provide excellent customer service in busy environments. Ability to adapt to customers’ needs and match them with the right solutions.

Skills

Communication SkillsSalesforceCustomer ServiceTime ManagementMicrosoft OfficeCustomer SuccessStrategic ThinkingData EntryZoomEmpathyMicrosoft TeamsEnglish LanguageAppointment SettingGoogleTypingComputer LiteracyCustomer Care

Experience

Customer service Rep @ CVS Health
Current position
Supervisor/ cook II @ Sodexo
To 08/2021
Administrative Assistant @ Walterry Brokers
To 04/2015

Education

Frederick Douglass
To 05/2008

Diploma

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