Property Manager

Stafford Property Management c/o Crane Realty, Property Manager
▪ Represent and operate Crane Realty’s subcompany, Stafford Property Management solely;
providing clear and efficient communication to prospective and current clients to establish
rapport and generate continued business
▪ List residential rental unit vacancies, vet inquiries, process prospects through the application
process. generate NYS complaint leases
▪ Coordinate rental unit turnovers; pre-move out inspections, move-out inspections,
coordinating repair and cleaning
▪ Onboard new tenants prior to move in, familiarizing them with our agency and Tenant
Portal system
▪ Field maintenance requests from tenants, coordinate those repairs with relevant contractors,
process and remit payments to contractors quickly

Stafford Property Management, Project Manager
■ Evaluate vacant rental units and generate comprehensive assessments outlining rehabilitation
work needed; provide multiple rehabilitation options for clients/owners ranging from
cosmetic updates to more in-depth work
■ Secure insured and well reputed contractors to create bids for rehabilitation projects
■ Conduct continuous and routine inspections throughout the renovation process; ensure
contracted work is being completed, select materials as needed, send updates to client/owners regarding process and estimate adjustments, remit payments to contractors as needed
■ Coordinate repairs through relevant subcontractors when unexpected issues arise, report these updates to General Contractors and client/owner

Stafford Property Management, Bookkeeper
■ Collect and remit monthly rent payments from tenants; send rent reminders and past-due
notices as needed
■ Pay outstanding invoices from subcontractors for each property and update property ledgers.
■ Reconcile property Profit & Loss Statements monthly, ensuring rent payments and bills paid
are accurate; send monthly Owner Statements outline funds coming in and out
■ Generate Year End Profit & Loss Statements and tax reports; ensure these are in-depth and
accurate year end reflections of how each property performed financially; review with
owners as needed and create action plans for improved profits for the upcoming year
■ Maintain property reserves to ensure larger property balances owed can be paid in full and
on time; Town/County/Village/City taxes, Water/Sewer, Liability Insurance, etc.
Crane Realty, Real Estate Salesperson
■ Nurture client leads through intake interviews and consistently clear communication
■ Conduct viewings of relevant properties, in consult with clients
■ Create property analysis for potential investment properties for clients, evaluating current
condition, anticipated repairs, rentability, and market rent
■ Negotiate sales contracts between investor clients and selling agents.
■ Facilitate the purchase contract from inception to closing ensuring clients interests are
protected and goals met
■ Create meaningful and positive working relationships with other agents in the Greater
Rochester area to ensure the Crane Realty brand is represented well and strong long-term reciprocal relationships are established

Interim Administrative Assistant
■ Responsible for managing appointment calendar and identifying days that required more
appointments
■ Made outbound calls to clients to schedule and confirm appointments
■ Ensured appointments were scheduled efficiently by utilizing a map to understand client
locations and ensuring traveling distances were reasonable
■ Helped improve scheduling process and increased efficiency in booking appointments
■ Demonstrated strong organizational skills in managing appointing appointments and
ensuring that scheduling was optimized for both clients and the veterinary team
■ Developed excellent communication skills through regular interactions with clients, resulting
in improved customer satisfaction
■ Contributed to a positive work environment by maintaining a professional and helpful
attitude at all times

Special Education Teacher
■ Geneva Central School District is a high needs district, with 62% of students qualifying for
free and reduced lunches during the 2011-2012 school year; working with this diverse student population resulted in substantial experience focused on management and flexibility was gained
■ Provided Academic Intervention Services (AIS) in the area of English Language Arts and Mathematics
■ Provided AIS to English Second Language (ESL) learners, creating and implementing modified resources
■ Developed the Student Learning Center, providing students with skill-based instruction to generate greater academic growth in the areas of English Language Arts and Mathematics
■ Consulted and coordinated with multiple content area teachers daily to support their instruction and provide modified resources for mutual students, to ensure all students could access the content at their individual learning levels
■ Coordinated and facilitated yearly Individualized Education Plan evaluation meetings for my caseload; conducting assessments, reviewing classroom progress, and researching new and appropriate modifications annually to ensure each students’ academics needs were met and assisted effectively
■ Maintained accurate records for students on my caseload to ensure our data keeping and subsequent instruction was appropriate

Assistant Manager- Rochester International Airport
● Performedcustomerservice,sales,andmanagerialdutiesonadailybasistoensurequalityserviceto
customers
● Trained and developed employees in sales and management, through weekly and monthly review
meetings, to ensure a fluid operation successful workplace
● Maintainedacompetitiveandproductiveworkplacewhilepromotingeffectivecommunicationskills
between employees
● Attended regular management development meetings in 1:1 and larger groups to ensure I met my
employees needs and ensured their career growth as well as my own; took initiative to seek out high performing managers to network with to ensure my growth as a manager was excellent