Naomi Bess
Naomi Bess

Creative Strategist

Actively looking · Member since 1 Sep 2023
Message
Location
United States
Desired salary
from 65 USD/hourly
Work preference
Full Time
Experience level
Not set

About

Professional summary

Hi there, I'm Naomi, your friendly neighborhood creative strategist. I like to think of myself as a blend of the data-driven marketer and the imaginative artist. You see, my world revolves around branding, growing revenue, and keeping customers engaged, all while adding a dash of creativity to the mix.

I'm not your run-of-the-mill strategist; I take pride in crafting content that's not just unique but also genuinely captivating. Beyond that, I'm a pro at building and nurturing client relationships, and my communication skills are my secret weapon. Whether it's helping my team grow, negotiating contracts, managing projects, or spinning stories that touch hearts, I've got it covered.

As a leader, I'm all about motivation and inspiration, and I love guiding my team to success. So, if you're looking for someone who can blend marketing smarts with a creative touch, I might just be your perfect fit – making sure our work not only delivers results but also leaves a warm, lasting impression.

Skills

21 capabilities

Experience

Career history

Creative Consultant Derrick C Westbrook LLC

Highlights:
● Led a data-driven editorial strategy, resulting in a remarkable 46.4% increase in reach through compelling promo reels and strategic hashtag implementation.
● Exceeded market expectations by achieving a 3X higher engagement rate, skillfully using potent narratives enriched with pop-culture references to maintain algorithmic relevance.
Responsibilities:
● Spearhead the development of the shop's brand identity, positioning it as a distinguished destination for wine enthusiasts and connoisseurs.
● Collaborate with the sommelier team to craft unique and captivating wine-tasting experiences, aligning them with brand ethos.
● Project managed and executive produce engaging digital original vertical video content, including social media campaigns to drive customer engagement and loyalty.
● Cultivate relationships with influential wine industry professionals, vendors, and local partners to leverage co-marketing opportunities and expand the shop's reach.
● Monitor industry trends, competitor activities, and customer feedback to inform ongoing creative and marketing strategies

Director of Marketing & Communications Platinum Home Mortgage Corporation

Highlights:
● Increased participation by 70% by implementing an automated print + digital campaign, resulting in the timely delivery of weekly collateral to the Sales team
● Achieved a 10% higher click-through rate (CTR) than the market average through the development, distribution, and maintenance of paid digital advertisements
● Introduced a listing sheet system that significantly improved productivity, yielding an increase of 98.75%
● Reduced overhead costs by 35% by restructuring team to optimize efficiency Responsibilities:
● Oversee promotion and advertising efforts to drive increased business development, revenue generation, brand identity, client retention, corporate promotions, launch of new product lines, and publicity for company events
● Utilize exceptional creative talents to architect comprehensive marketing plans, review/approve campaign proposals, and measure the overall ROIs of previous and ongoing advertising tactics
● Supervise marketing personnel, regularly assess individual and team performance, create performance reviews and productivity reports, and provide feedback and guidance as needed

● Produce valuable digital content for the company’s online presence; design, curate, edit, and organize digital content and company publications
● Conduct general market research to keep abreast of trends and competitors’ marketing movements.
● Control marketing budgets, allocate resources amongst various department projects, and balance the
ever-changing needs/challenges of multiple distinct marketing campaigns simultaneously

Marketing Project Manager Platinum Home Mortgage Corporation

Highlights:
● Increased B2B Funnel by 26% with templated co-branded collateral
● Successfully managed 539 B2B + B2C Marketing promotions within the first year of holding the
position
Responsibilities:
● Ensured all projects and campaigns were launched and completed on time, within budget, and in accordance with all original specifications and objectives
● Determined technical feasibility, resource requirements, and anticipated ROI for all marketing efforts
● Performed risk management assessments to minimize project risks and preemptively resolve potential
issues/losses
● Managed relationships with clients, stakeholders, and third-party vendors, strengthening professional
relationships and improving overall client satisfaction

Customer Success Associate Vibes

Highlights:
● Managed portfolio of 15 Retail + Quick Service companies with a $2M+ book of business
● Achieved a 28% lift in redemptions and a 15% conversion rate for mobile alerts through a multi-channel
campaign with Chipotle. Received the prestigious 2019 SMARTIES award
Responsibilities:
● Utilized expertise in mobile marketing to implement best practices, while monitoring real-time results + delivering comprehensive reports for actionable insights
● Supported in the launch and growth of 2 large-scale Loyalty programs, leveraging automated SMS messaging, Mobile Wallet Loyalty & Offer Campaigns.
● Created, updated, and analyzed advanced automated reporting using Microstrategy to measure the success and opportunities of customers' mobile programs.
● Managed Professional-Service projects, including QA and communication between internal/external stakeholders.

Regional Marketing Manager Guaranteed Rate

Highlights:
● Managed more than 170 Loan Officers in the Pacific Northwest Region; tracked performance, assessed individual proficiency levels, and provided feedback/coaching as needed
● Prepared and monitored the marketing budget on a quarterly and annual basis; allocated funds judiciously to ensure all ongoing marketing efforts were adequately resourced
Responsibilities:
● Cross-collaborated with external and internal staff to conceptualize and deliver creative collateral that met client requirements, project parameters, and facilitated continuous business growth
● Developed and implemented effective marketing strategies and campaigns aimed at boosting the company’s identity and reputation
● Owned the entire lifecycle of marketing campaigns, from ideation to execution
● Measured and reported on the performance of marketing campaigns to develop improved understanding
of and insight into overall efficacy and alignment with initial goals
● Analyzed consumer behavior and adjusted digital and direct marketing campaigns accordingly

Education

Learning history

Pacific Lutheran Univeristy

Bachelors of Arts: PR & Advertising

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