Data Analyst

• Oversee the day-to-day operations of a portfolio of 10 multifamily properties.
• Review/prepare monthly property summaries including variance reports on income statements, vacancies, accounts receivable and submit them to CEO and lenders and/or investors as required.
• Collect, review and analyze financial statements and prepare reconciliation reports. Investigate and resolve outstanding items.
• Audit community ledgers for accuracy.
• Develop and implement the company’s organizational strategies, goals and objectives to ensure efficient operations.
• Recommend appropriate value enhancement strategies as appropriate.
• Perform bi-weekly payroll functions related to analysis, input and adjustments of time records, new hires, salary changes, manual checks and deductions.
• Increase leads and rental income over 50% by collaborating with Regional Property Manager to build and modernize current portfolio website using WordPress.
• Utilize social media marketing campaigns targeted to James Madison University and Virginia Tech students to draw potential tenants, resulting 99% occupancy rates for 2020, 2021 and 2022.

• Evaluated the adequacy, effectiveness and efficiency of the systems of control within the bank and the quality of ongoing operations.
• Audited teller currency and reports of daily transactions for accuracy.
• Conducted operational functions such as approving transactions, cash control, branch security and internal control.
• Managed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
• Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft and fraud.

• Managed day-to-day customer requests and service-related issues by resolving problems to minimize customer escalations.
• Conducted data entry and activities in SalesForce and other databases timely & accurate.
• Utilized available systems to extensively research and find the root causes for customer inquiries.