Customer Service Agent

• Intricately involved in the development of a small business while offering astute support to the CEO across diverse operational domains, contributing to overall business success.
• Organized and executed diverse marketing initiatives including enhancing social media presence, orchestrated product photoshoots, and conducting qualitative field research for marketing strategies.
• Created and implemented a customer loyalty program to enhance customer retention and engagement.
• Conducted interviews with skincare experts and converted their knowledge into engaging articles displayed on the company website, positioning the brand as a trusted source of skincare information.
• Experienced remote atmosphere.

• Specialized in transforming clients' old-homes into captivating spaces customized to specific target markets for the largest residential staging company in SE Wisconsin.
• Listened to clients, utilizing critical thinking, in order to ensure understanding of client preferences and aspirations for the space under demanding deadlines.
• Developed extensive organization processes that improved orderliness and productivity.

• Designed, sold, and distributed unique jewelry pieces, each created with a meticulous focus on quality.
• Developed and implemented marketing strategies, utilizing social media platforms and creating brand identity to increase brand awareness, engage with customers, and drive sales.
• Fostered harmonious work environment by closely collaborating with team members through open and effective communication.
• Managed inventory, fulfilled orders, and coordinated customer inquiries.

Marketing degree through the Daniels College of Business with a minor in sociology. Cum Laude: 3.8 GPA