Azure Devops Support Engineer Microsoft
Coordinated engineering assignments for multiple simultaneous projects to fulfill prescribed project requirements.
Provided independent technical reviews of operational procedures and plans to eliminate functional bottlenecks.
Designed administrative and maintenance procedures to provide optimal service uptimes and minimize service disruptions.
Provided technical assistance to Engineers during operational changes.
Performed operational design reviews to determine feasibility and budgetary impacts of new proposals.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Helped streamline repair processes and update procedures for support action consistency.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Devised solutions to operations issues related to Azure DevOps, working closely via phone, email, live chat and web teleconference.
Coordinated engineering assignments for multiple simultaneous
Designed and implemented Azure DevOps pipelines and build processes using YAML scripting.
Create custom Work Item Types using both XML and Inheritance process models
Maintained and Troubleshoot issues that occur using Version Control (Permissions, Authentication, Pull Request, Commits , Merges)(Git, Github, Azure DevOps, TFVC).
Implemented Azure Services within CI/CD pipelines for Azure storage, ARM, Azure VM, Azure F unctions, SQL Database , VNET, VMSS, Web App, Key vault.
Created pipelines that can efficiently access and compile build/releases that are required to be on a private network.
ARM Templates for deploying, updating and deleting Azure Resources.
Configured and maintained Self - Hosted agents to have access to the necessary dependencies of the pipeline code compiled.
Created and maintained Dockerfile for containerized CI/CD
Designed multi - staged pipeline to deploy into various environments on - premise and cloud based on required approvals (DEV,TEST,PROD)
Complete d migrations from on - premise TFS to Azure DevOps Services.