Business/Functional Analyst, Project Coordinator, Generalist
About Me
I'm a pro generalist with almost two decades of experience across different industries, from Business/Functional Analysis to Product and Process Ownership, Team Leadership, Scrum Mastery, Coordination, Process Implementation/Management, and Support Analysis.
Lately, I've been working on a variety of exciting projects focused on Business/Functional Analysis. My goal has been to help businesses optimize their operations and increase their profitability by identifying and addressing key challenges. Before that, I spent three years as an HR Coordinator for the ICT Solution Development department, collaborating with colleagues across three different countries to ensure smooth and efficient processes.
I'm all about tackling challenges head-on, communicating effectively, and bringing my A-game to achieve outstanding results throughout my career. As a natural solution-maker and a meticulous chameleon, I am at my best when I am part of teams, companies, and environments that promote creativity and make products that make an overall difference.
I've had a blast learning and growing my skills, and I'm eager to expand them even further.
Skills
Problem SolvingCommunicationAnalytical SkillsProcess ImprovementLeadershipDigital MarketingMicrosoft ExcelFigmaScrumContent CreationBusiness AnalysisProcess OptimizationMicrosoft PowerPointDesignHRBusiness AdministrationCreative ThinkingBusiness ManagementCoordinationUI UXAnalysis
Education
Horticulture Technician
it is a 4-year high school program that I have finished in 3 years.
UX/UI Designer
I learn the best by doing and researching. So continuously learning by participating in various small projects (rebranding, web-design, UX writing assignments etc)
Managing and concepting grants
Experience
Analyses, communication, and documentation of new business requirements.
Functional improvements of existing applications.
Act as a Scrum Master and/or Product Owner where applicable.
Leading sprint planning, reviews, refinements, and retrospectives.
Functional and UAT testing.
Involved in the migration of applications, documenting, and follow-up.
Second- and third-line support as needed.
Working closely with business teams and creating good working relations.
Leading demos, presentations, training, release planning, and risk assessments.
Reporting, budgeting, and preparing basic architecture for new applications.
Helped several start-ups to achieve their desired milestones, by supporting them with coordination and organization.
Provided consultancy services to several large businesses while establishing continuous improvement processes, identifying weak business development points, and designing a follow-up strategy to resolve present issues.
I was hired on this project near the end since the previous Twinning Assistant left the project. It was a challenging great experience and managed to help the Twinning PMs finish all the programme objectives in a short period.
I achieved remarkable results in my time working for IMPG an investment by Condotte Spa Italy. When I joined the company, they were stopped in the process of gaining all the needed permissions of construction of 4 SHPP, they were late in complying with their contractual EBRD covenants, and they had nearly expired concession contracts with the government.
I have managed to get a prolongation for their huge delays in the national ministries of economy, transport, and the government of North Macedonia. I have fully monitored the financial audits, improved internal processes, complied all contractual obligations with EBRD, the Ministries, the Local Municipalities and all Contractors (which in the case of building a SHPP is a huge list of people and collaborators to manage). I have also tracked the budgeting, and accountancy and managed all administrative documentation. Most of all I helped improve and strengthen the overall image of the company with all related parties.
Worked for various companies in this period.
Overall administrative, management and sales posts.