Operational Manager

A business and people leader with exceptional experience in professional services, operational improvement, transformation, compliance and emotional intelligence, driven by a passion for developing teams and communities. With extensive knowledge of client experience and engagement, execution of projects on operational enhancements, SOPs, quality improvement, and overall deliverables. Mentor and guide team to ensure organisational agility, sustainability and fluidity. Led the firm's expertise in the MEA region, acting as a focal point for project enhancements, involving quality control processes, and managing cross-functional and departmental projects.