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About Me

I am very consistent with extensive customer service experience in on-site & remote environments. I am a quick responder and innovator who is personable, organized, and self-reliant in identifying solutions to bring high-reliability projects to a successful conclusion. I am also an expert at using problem-solving to resolve customer concerns and high call volumes.

Skills

Customer CarePatience

Experience

Ambassador @ Riverside Health Systems
Aug 2022 - Aug 2023

Quickly distributed food to the patients in order to provide excellent customer service.
Advised customers on menu options, sanitation procedures, and place orders for the patients
Restocked condiments, beverages, and supplies while keeping the service areas clean.

Customer Serive Agent (Hybrid) @ Ibex Global
Jan 2022 - Aug 2022

Answered customer calls promptly to avoid long wait times on hold.
Scheduled and coordinated transportation and appointments for the patients.
Am responsible for resolving customer issues and making recommendations.

Cashier/Hostess @ Colonial Williamsburg
Oct 2017 - Oct 2021

Used cash registers and POS systems to request and record customer orders and compute bills.
Customer questions about hours, seating and historic information were answered by me.
Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied.

Education

Denbigh High
Sept 2013 - Jun 2017

Diploma

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