Business Data Analyst/Administrator

• Assist with implementation of, S/4HANA by performing data analytics and creating learning content with SAP Enable Now for SAP Center of Excellence Team
• Successfully implementation of new time accounting and onboarding/offboarding process for 400+ vendor resources, resulting in a 25% reduction in onboarding time
• Created and sent reports to lead team members
• Ensured engagement amongst team with scheduled calls and meetings to maintain team relations
• Appropriately delegated tasks on projects based on team skillset and knowledge
• Serves as a point of contact for teams and updated data to guarantee accurate project status
• Worked with legal team for SOW/CR and CO.
• Assisted with implementation of project goals and tracked deliverables
• OCM- Led management and administration for strategic programs by working with leaders and partners to determine solutions to ongoing issues
• Built relationships and influenced and motivated employees to drive operational improvements.

• Managed, researched, and resolved complex concerns, conflicts or issues that arose
• Trained and help the development of Healthcare & Insurance team
• Provided analytical, complex, and client-based services
• Created various reports and spreadsheets for the clients and performed quality checks to ensure the data is tracked correctly
• Worked with different healthcare data bases to resolve issues for United Healthcare clients
• Verified client information by analyzing existing evidence on file.

• Trained on multiple systems and processes to update, enter, and delete deployment data
• Managed accounts from different branches and resolved incidents and issues by root cause analysis
• Worked with Salesforce, Clarify, Solomon shipment and Digital Insights
• Managed Issues logged and tracked on going issues for resolution in a timely manner

• Prepared, sorted, compiled, prioritized, and protected confidential information
• Processed and reviewed data for discrepancies and use standard procedures for resolving data conflict
• Maintained operations and reported errors and conflict to supervisors as needed
• Precepted orientees to computers and data entry services
• Developed and integrated knowledge of immigration services for data import and export

• Monitored critical care unit patients on ventilators
• Administered artificial respirations, external cardiac massage, and CPR during emergency cases
• Checked and recorded patients' vital signs, arterial blood gases and blood chemistry charges.