Adminsitrative Assistant

Implemented a new onboarding process with customized checklists for each position, resulting in a 75% improvement in onboarding time and ensuring a successful transition for newly-hired employees.
• Managed employee benets program, reducing costs by 25% while achieving full compliance with all applicable laws and regulations.
• Developed and maintained a comprehensive employee database, enabling full visibility and oversight of the entire company's workforce.

dminister health and welfare plans, including enrollments, changes, and terminations.
• Draft and distribute HR communications on behalf of HR team and CHRO.
• Process and document various payroll-related items including, status changes, reimbursements, pay changes, etc. • Coordinate onboarding and oboarding processes.
• Support day-to-day HR operations through data analysis and reporting. • Manage HRIS content, communications, and posts.

creened over 50 phone calls daily, taking messages and routing calls when necessary.
• Provided friendly and accurate customer service in answering patient questions and responding to inquiries.
• Assisted in drafting and editing memos, reports, and insurance proposals.
• Facilitated the overhauling of all active job descriptions and updating employees on any notable changes. • Helped patients in scheduling appointments, including follow up and reminder phone calls.
• Identied and developed improved communication procedures, both internal and external.
• Improved database management and utilization by organizing and updating mailing list of 800+ patients.

3.71 /Magna Cum Laude

3.80/4.0