MBA Grad, Social Media Marketer & Wellness Enthusiast

Developed and executed social media marketing campaigns resulting in increased social media engagement by 70% through targeted advertising and community outreach.

Managed on-site marketing and created all content for newsletters, Instagram, Facebook and events.

Analyzed social media data to improve campaign performance, ran analytics, conducted hashtag and content research to stay up-to-date with trends and adjusted strategy accordingly.

Created and managed content calendar for all social media platforms.

Coordinated volunteer events and activities resulting in a 80% increase in volunteer participation.
Created orientation documents and conducted in-person and virtual orientations for new staff members.
Implemented volunteer recognition program, resulting in increased volunteer retention rates. Created and managed staff schedules, including days off and scheduling accordingly.

Leader of morning and evening yoga sessions in various styles from Hatha, vinyasa, slow flow, and restorative for retreat guests and staff
Creator and host of various workshops including meditation sessions, journaling circles, cycle syncing, crystal bracelet making, sound baths, full and new moon ceremonies.
Builds each class from scratch creating playlists, themes, sequences, and adding in elements such as aromatherapy, sound healing, and relaxing assists

Leads online training platform for women; create workout plans, wellness guides
Organizes fitness and wellness events and workshops for businesses and groups
Educates clients on nutrition habits, mental health, mindset, and self-care practices Successfully works with clients who have PCOS, HA, hyperthyroid and other women’s issues Specializes in strength training, HIIT workouts, and mobility work.

● Identified and solved customer problems, needs, and challenges with solutions
● Promoted company sales and offer exceptional customer service and communication to clients
● Managed customers online presence and community on Tiktok, Instagram, and Facebook.
● Communicated via DMS, comments, and email with clients to foster relationships and address
concerns.
● Created email campaigns, held phone conversations with customers, communicated technical steps to
audiences,
● Curated good interpersonal skills to help offer customer’s the best solution with empathy and a kind
conflict approach response
● Provided strategic leadership in executing key customer service and organize growth initiatives
● Responsible for leading customer facing teams, setting SMART goals, empowering our team with
tools, knowledge, and support, and proactively managing delivery time frames.
● Experience working with CRM software including HubSpot ,Help Scout EngageBay, and Insightly.